Privacy Policy

This Privacy Policy describes how we Otherwise Global Services LLP collect and use your personal information in relation to our website, application, products and services, (together, “Our Offerings”). This Privacy Policy does not apply to any products, services, websites, or content that are offered by third parties or have their own Privacy Policy.

Personal Information

We Collect We collect your personal information in the course of providing Our Offerings to you.

Here are the types of information we gather:

your name, email address, physical address, phone number, and other similar contact information;
payment information, including credit card and bank account information;
information about your location;
information about your organization and key member contacts at the organisation (as applicable);
usernames, aliases, roles, and other authentication and security credential information;
content of feedback, testimonials, inquiries, support tickets, and any phone conversations, chat sessions and emails with or to us;
your image (still, video, and in some cases 3-D), voice, and other identifiers that are personal to you use Our Offerings;
information regarding identity, including government-issued identification information as permitted by applicable law.

How We Use Personal Information

We use your personal information to operate, provide, and improve Our Offerings. Our purposes for using personal information include:

Provide Our Offerings: We use your personal information to provide and deliver our offerings and process transactions related to our offerings, including registrations, subscriptions, purchases, and payments.
Measure, Support, and Improve Our Offerings: We use your personal information to measure use of, analyze performance of, fix errors in, provide support for, improve, and develop Our Offerings.
Recommendations and Personalization: We use your personal information to recommend Our Offerings that might be of interest to you, identify your preferences, and personalize your experience with Our Offerings.
Comply with Legal Obligations: In certain cases, we have a legal obligation to collect, use, or retain your personal information.
Communicate with You: We use your personal information to communicate with you in relation to Our Offerings via different channels (e.g., by phone, email, chat) and to respond to your requests.
Marketing: We use your personal information to market and promote Our Offerings.
Fraud and Abuse Prevention: We use your personal information to prevent and detect fraud and abuse in order to protect the security of our customers, and others.
Purposes for Which We Seek Your Consent: We may also ask for your consent to use your personal information for a specific purpose that we communicate to you.

Cookies

To enable our systems to recognize your browser or device and to provide, market, and improve Our Offerings, we and approved third parties use cookies and other identifiers. For more information, please visit our cookie policy available.

How We Share Personal Information

Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share personal information only as described below and with Companies that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.

Transactions Involving Third Parties: We make available to you services, software, and content provided by third parties for use on or through Our Offerings. You can tell when a third party is involved in your transactions, and we share information related to those transactions with that third party. For example, you can order services, software, and content from sellers using the our marketplace and we provide those sellers information to facilitate your subscription, purchases, or support.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process that information in accordance with this Privacy Policy and as permitted by applicable data protection law.
Protection of Us and Others: We release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and other agreements, or protect the rights, property, or our security, our customers, or others. detection and credit risk reduction.

Location of Personal Information

Otherwise Global Services LLP is located in India. Depending on the scope of your interactions with Our Offerings, your personal information may be stored in or accessed from India. Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by applicable data protection laws.

How We Secure Information

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information. Our security procedures mean that we may request proof of identity before we disclose personal information to you.

Access and Choice

You can view, update, and delete certain information about your account and your interactions with Our Offerings. If you cannot access or update your information yourself, you can always contact us for assistance.

You have choices about the collection and use of your personal information. Many of Our Offerings include settings that provide you with options as to how your information is being used. You can choose not to provide certain information, but then you might not be able to take advantage of certain Our Offerings.

Account Information: If you want to add, update, or delete information related to your account, please contact us
Cookies Preferences: You can change your cookie preferences on our site at any time by clicking Cookie Preferences in the footer of the our site. You can also manage cookies through your browser settings. The "Help" feature on most browsers and devices will tell you how to remove cookies from your device, how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Children’s Personal Information

We don’t provide Our Offerings for purchase by children. If you’re under 18, you may use Our Offerings only with the involvement of a parent or guardian.

Third Party Sites and Services

Our Offerings may embed content provided by others or include links to other websites and applications. These companies may collect information about you when you interact with their content or services. We are not responsible for the practices of these companies. Please consult their privacy policies to learn about their data practices.

Retention of Personal Information

We keep your personal information to enable your continued use of Our Offerings, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.

Contacts, Notices, and Revisions

If you have any concerns about our Privacy Policy, please contact us at team@otherwise.company with a thorough description, and we will try to resolve the issue for you. Our business changes constantly, and our Privacy Policy may also change. You should check our website frequently to see recent changes.